Today is:  February 24, 2020
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::February 7, 2020
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::January 24, 2020
Scores for the December 2019 Part II PAM® and TMOD® examinations have been posted online.
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::January 10, 2020
Scores for the November 2019 Part III CSE and ISE examinations have been posted online.
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::December 6, 2019
Scores for the October 2019 Part III CSE and ISE examinations have been posted online.
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::November 8, 2019
Scores for the September 2019 Part III CSE and ISE examinations have been posted online.
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ISE®FAQ

Questions Regarding

Registration, Reschedules, Withdraws

WHEN DOES REGISTRATION FOR THE UPCOMING YEAR OPEN?

Registration usually opens by February 15th of each year.

THERE AREN'T ANY DATES OPEN WHEN I NEED TO TAKE THE EXAM. WHAT DO I DO?

On occasion, additional exam sessions can be opened. This is not a guarantee and is dependent upon schedules and resources. You can send an email to NCCTO@optometry.org with dates that you are requesting to take the exam to see if anything can be opened.

I REGISTERED FOR AN EXAM AND WANT TO REGISTER FOR AN ADDITIONAL DATE, BUT THE SYSTEM WON'T ALLOW ME TO DO SO?

Candidates can only have one registration for ISE in the system. Once you have completed the initial scheduled exam, you can register the next day.

I REGISTERED FOR ISE BUT NEED TO CHANGE MY EXAM DATE

  • Candidates may reschedule their exam without incurring any rescheduling fees 30 or more days before their scheduled exam date
  • This change can be done online, by the candidate, by accessing their NBEO® account at: https://www.optometry.org/check_registration.cfm

WHAT HAPPENS IF I HAVE TO RESCHEDULE AND IT IS LESS THAN 30 DAYS PRIOR TO MY EXAM DATE?

  • Any changes within 30 days of an exam date will be considered a withdrawal and all examination fees will be forfeited. Instructions for how to withdraw can be found by clicking here. After the withdrawal request has been submitted NBEO / NCCTO staff will contact the Candidate to confirm the withdrawal is complete. The Candidate may then register for a new date.

WHAT HAPPENS IF I HAVE A LAST MINUTE EMERGENCY AND CANNOT MAKE MY EXAM DATE?

Call 800-969-EXAM and press option 2. If no one answers, leave a message. In addition, please send an email to NCCTO@optometry.org. Someone will contact you as soon as possible.

ARE THERE EXCEPTIONS TO THE ADMINISTRATIVE FEE FOR CHANGING AN EXAM DATE?

There are exceptions for paying the fee. These exceptions are typically situations that occur which are outside of the control of the Candidate or the NBEO. With these types of situations, acceptable documentation would be required as proof to avoid the fee. Please call/email prior to registering for a change in exam date.
 
An example of an acceptable reason would be:
  • Unexpected Accident
  • Illness
  • Death or Illness of Immediate Family Member
  • Flight Cancellation
  • Weather-Related Incidents (ie: blizzard, storm that grounds transportation, etc)
  • Military Orders


NCCTO / Test Center / Exam Information

CAN I TOUR THE NCCTO AND SEE THE EXAM ROOMS AND EQUIPMENT?

No. The test center is not accessible to Candidates until their scheduled time. Candidates will have access to the equipment during the Candidate Orientation. Additionally, the NCCTO has posted a list of the equipment, as well as photos to assist Candidates in familiarizing themselves with the exam room and equipment.

WHEN CAN I ARRIVE FOR MY ISE EXAM?

You should arrive at the time listed on your registration as Candidate Registration and Orientation will not begin until that time (i.e.: 1:15 PM or 2:00 PM). The earliest Candidates should arrive to the test center is five minutes prior to their exam time.
 
If you find you have arrived to the building early, the 3rd Floor of the BB&T building has an Overstreet Mall which contains shops, cafes, and restaurants where you are welcome to wait before your registration time begins.

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